The Legal 500’s Conversion Tool – What You Need To Know

The Legal 500 has relaunched its ConvertNow service, which was originally launched in 2018 with the aim of streamlining the submission process by enabling law firms to transfer data from a Chambers and Partners submission template into The Legal 500′s submission template. According to David Burgess, Publishing Director for The Legal 500 Series, the tool has been updated to take into account feedback in relation to the previous iteration of the tool, addressing the issues that arose for some firms when using the tool and taking into account revisions made to The Legal 500‘s submission template. Here is what we learnt from The Legal 500‘s announcement concerning ConvertNow 2.0:

ConvertNow 2.0 will transfer the bulk of data from a Chambers submission template into The Legal 500 template 

While there are some key pieces of content that is asked for in the Chambers template which The Legal 500 does not ask for (and vice versa), both templates request the same or similar information concerning the team, individuals and work highlights. According to The Legal 500‘s beta testing results, ConvertNow 2.0 will transfer 80-90% of that common information across from the Chambers template. This should result in less BD/marketing resource spent copying and pasting information between templates, meaning more time to fine-tune key messaging.

ConvertNow 2.0 will not transfer all information from a Chambers submission template 

The conversion tool will not transfer information regarding ranked or unranked lawyers across to The Legal 500‘s submission template. Both Chambers and The Legal 500 ask for information regarding lawyers that firms consider eligible for an individual ranking. The parameters of how each directory structures those rankings are quite different: Chambers features tiered rankings for lawyers, as well as rankings for up-and-coming individuals and star associates, whereas The Legal 500 breaks down its individual rankings into Leading, Next Generation and Rising Stars categories. This will mean that information regarding leading lawyers will have to be manually transferred to the relevant template.

The submission will require amendments to optimise information for Legal 500 ranking purposes 

While the tool will transfer information across, that information will still have to be amended and updated so that it covers The Legal 500‘s research requirements. This means ensuring that the information in the submission is tailored, any gaps in information are identified and addressed, and that the document is formatted to conform to the directory’s terminology. The Legal 500 produces a set of guidelines to assist firms with putting together a submission, which can be found at their website.

ConvertNow 2.0 will transfer information from The Legal 500‘s submission template to a Chambers template 

According to The Legal 500, the transfer system should work both ways, enabling firms to move information across from either directories template with minimal hassle.

Things to look out for 

Law firms looking to make use of the ConvertNow tool should beware of formatting issues which could create issues with the transfer process. The Legal 500 has identified problems with images or attachments, which will not transfer across and could hamper the conversion process. In addition, embedded hyperlinks will not transfer across. While this is a revised version of the software, you may still encounter issues with the process, so save early and save often.

Who is eligible to use ConvertNow 2.0?

The Legal 500 has made the ConvertNow tool available to law firms that have taken out a commercial profile with the company. For those firms that have a commercial profile, use of the tool will be limited to the jurisdiction for which the law firm has a profile, meaning it won’t be transferrable across all jurisdictions unless the firm’s profile covers all jurisdictions.

My name is Alex Boyes and I am one of the directors at SavageNash Legal Communications. I’m a former editor at The Legal 500 and also worked at a large international law firm. Together, SavageNash Legal Communications has over 30 years’ directories-related experience, from both sides of the directories process. If you’d like more guidance on making submissions to Chambers or The Legal 500 in the next cycle, please do get in touch via our website.

The Legal 500’s Way of the Future

In case you missed it, The Legal 500’s beta test of its new submission form process is over and the process became final with the announcement of the new research guidelines for The Legal 500 Deutschland and Asia Pacific editions. Hopefully that’s “final” in a way that still leaves room for positive tweaks as it runs through the experiences of practical application.

Beta testing wasn’t smooth but the positive thing was that there was a beta test. That process – carried out during the UK edition’s submission process – enabled law firms to feed back their views and resulted in numerous positive amendments. Is this system perfected now? Honestly, no. But it’s a step in the right direction.

So, now that the format has been “finalised”, here are the key takeaways for the time being:

The magic number – The upside: Keen observers will have noted that the finalised submission form document expressly allows for up to 20 detailed work highlights. This is a major break from the past, where The Legal 500 had previously asked for 10 matters plus an appendix of brief notes on other matters. / The downside: The multitudinous boxes in the work highlight layout substantially slows down the process of recording each work highlight.

Online upload – The upside: This enables you to confirm that you’ve successfully uploaded your referees and submissions in a way that you were never quite sure about with the old manual email submission process. / The downside: A lack of layered permissions (for all the potential contributors to submissions) potentially means the document needs to be finalised offline and/or replaced in full, depending on what can be disclosed internally and to ensure that someone maintains final oversight / control of the process.

The form itself – The upside: The formatting issues have been fixed and the excess of boxed-out segments substantially reduced. For the most part, the segments come with very clear instructions. / The downside: The form remains rather too “boxy” – for example, neither law firms nor researchers need five segments and a select-from-this dropdown menu to report a single deal value where one blank space will suffice. Those excess boxes reduce efficiency for law firms faced with dozens or hundreds of these to draft. Hopefully this is something The Legal 500 will be open to looking at as this aspect costs law firms more time than it needs to.

Preparation of submissions – The submission form can be filled in online or, alternatively, a form can be downloaded for completion and circulation of drafts before being uploaded later.

Repurposing of data: A form segmented so much clearly has potential to assist with farming of data for repurposing the (publishable) material into other data-driven results or products. Going forward, that may allow for more data-driven content to accompany current editorial, allowing more of the content of a submission to be used in reflecting each ranked law firm’s achievements. It will also feed into products such as Who Represents Who.

All in all, law firms are strongly advised to familiarise themselves with the new process in advance of their next submission cycle getting underway, so as to avoid surprises. The Legal 500’s guidance on the new process can be found here: New Legal 500 Submission Process

 

The Legal 500 Set to Change to Online Submission Uploads

The Legal 500 has announced significant but sensible changes that will see it introduce online upload of submissions and referees as the basis of its submission process.

Key points are as follows:

Going forward, submissions and referee spreadsheets will be uploaded online – the move to online upload and automated filing is great news for law firms and barristers’ sets. It will improve efficiency by ensuring no submission ever goes astray and firms will immediately know whether upload has been successful. It also will make the documents more accessible for researchers to use and for publishable information to be made available to readers of the www.legal500.com website. Publishing director David Burgess announced that the content of submissions will be unchanged, so law firms should not worry about an added burden of work hours in their submission processes.

Redesigned and more accessible new website in development – the move to the digital platform for uploading research data is being made as part of a wider development process which will also see the introduction, in due course, of a more accessible and redesigned website with more coverage of what law firms and sets can do.

Law firms can get involved – to its credit, The Legal 500 will be looking to work in partnership with law firms to ensure that the new digital approach and enhanced information reflects what readers (potential clients and referral partners) need and want to see. Law firms in the UK will be invited to be a part of the beta testing during research for The Legal 500 UK 2018 (Solicitors), which has deadlines in February and March. See here: http://www.legal500.com/assets/pages/about-us/get-involved.html#deadlines

More details on the planned and proposed changes will be presented by The Legal 500 on Thursday, so stay tuned for further news.

 

Don’t Howl. Listen.

Staring at the moon. Staring at legal directory rankings. Both likely to induce involuntary howling.

But don’t. Listen instead.

Leaving aside the moon part for the astronomers out there, I’ll focus the rest of this short soliloquy on the subject of new legal directory rankings and how to approach them. It seems like a good time to do so, since Chambers & Partners launched its High Net Worth and Canada guides in the past couple of weeks (here), and The Legal 500 UK 2018 edition went live about 15 hours ago (here).

So, you’re mid mouth opening, ready to scream at the rash of results and the awareness that some folks are going to be less than best pleased. You’re attempting to get your head round the results and how it compares to last year, and related issues such as, “why don’t they show last year’s results to make my job easier?”

Bite your lip, stifle that howl, and do not – under any circumstances – look at the moon. Then take a look at the new rankings. The positions are what they are, but the rankings and the written content, in particular, can tell you a lot.

Leaving aside the obvious need for self-awareness of (a) whether you made a submission for the practice area and (b) whether key lawyers left in the lead-up to (or during) research, here are just some of the things those new results can tell you:

1) Are there any quotes cited by the directory? No? This is a decent sign that your reference outreach efforts weren’t successful. The ideal scenario is that numerous referees reply and say much the same thing, giving researchers a clear trend to follow (and then evidence). Even if responses were limited in number, there’s some value in anecdote. In either situation, researchers will quote client comments (peer comments too, in the case of Chambers). If there are no quotes, then it’s highly likely that very few or no references replied, or – at the very least – that what they said was monosyllabic and unhelpful. This gives point 1 in the list of tips for improving things during next year’s application. (Note to self: find more references to respond!)

2) Are only one or two of your lawyers mentioned? If so, it’s worth looking at whether you supplied enough references or examples of work to support the application of lawyers who were not recommended. This is especially important in the case of Chambers, where you are limited to 20 references – don’t let one star partner hog all the referees but, equally, don’t try to share 20 between 15 lawyers. A good rule of thumb is that 1 in 3 or 4 references will reply. Spam filters and busy workloads will get in the way of the rest of them. So try to have at least 3 or 4 references for each partner you really want to push for a ranking. And give the younger lawyers some airtime with some references of their own (often possible to do where they have worked for a client alongside one of the partners you are putting forward).

3) Did you work on the very same matters as the firms in Tier 1 / Band 1, but you’re in Tier 3 / Band 3? Did you actually tell the directories about those matters? And, even if you did, did you do so on a publishable basis? If not, that’s something to reconsider for next year. Researchers can only work with what is available. Matters not in the public domain can only come to their attention through conversation with the parties involved. While there is always a concern over client confidentiality (especially in some more conservative markets or practice areas), information is the currency of the directories and they need something to go in order to make a best case for your firm. The leading global directories (and the leading local ones) have reputations that are utterly reliant on how they treat confidential information. Breaches are vanishingly rare. Trust them with some of your best examples of work – fully communicating your involvement in a top case or deal, even on a confidential basis, will allow researchers to go away and cross-reference, and often validate the matter. If it can be validated, then you’ll get full credit, just like your Tier 1 / Band 1 rival did.

4) Did the writeup miss a crucial point of the practice? Check if your firm did an interview in the practice area. Was that point mentioned in the submission or the interview? In these situations, often it turns out that it wasn’t. (Note to self: point of emphasis for next year.)

5) Is the write-up bland and lacking incisive coverage of your cutting-edge case? If so, take a look if you pitched the submission at the right level. If the submission reads like an excellent lawyerly article, then it’s too high-level. Some researchers have done legal training or practised, but most have not. Pitch the practice to them in the language of what they are: intelligent layman journalists that will understand complex points when explained clearly. Help them understand how that acronym is actually the most fundamental point of law governing your firm’s practice in this area.

6) Is your firm working for the same clients and on the same matters as your higher-ranked rivals? If so, and these matters are written about in both write-ups, then that is a signal to pose the question to the directory: where did we fall short? How can we provide better evidence? Chambers and The Legal 500 both openly invite queries about the rankings, so take advantage. The answers will give you points to focus on for next year. Sometimes it might provide a useful reality check such as, “yes, you acted on that top matter but all of the Band 1 firms were doing that level of work routinely, whereas this was an exceptional matter for your firm”. In those circumstances, it helps to manage expectations and perhaps even to look at diverting resources to focus on optimising more important submissions next year.