The Legal 500 US 2020 – An interview with US Editors Ian Deering and Helen Donegan

2019 has seen several interesting developments to The Legal 500’s US guide. Following former US Editor Seth Singh Jennings’s move to pastures new, Senior Researcher Ian Deering was appointed joint US Editor alongside Helen Donegan, who joined The Legal 500 in 2019 and has more than a decade of experience in legal publishing. I sat down with Helen and Ian ahead of the publication of the 2020 US research guidelines (now available here) to discuss their aims and objectives for the US guide over the next 12 months and beyond – here are some key takeaways from that discussion.

On the Editors’ respective remits

Having two editors on one guide is a novel approach for The Legal 500, which has historically had one Editor in charge of the guide per jurisdiction.

Ian’s focus will be on the rankings and editorial content produced in the US guide itself, while Helen’s remit will be on creating new, US-focused content across The Legal 500’s other content platforms and products, including their GCand fivehundredmagazines.

Given the all-encompassing nature of The Legal 500 US guide, separating out the roles of overseeing the research into and production of the US rankings and editorial, and that of generating new editorial content for The Legal 500’s various other publications and initiatives, will enable the editorial team to maintain the high quality of the core US guide while also giving them the opportunity to expand the scope of their coverage into areas that would not necessarily fit within the guide’s methodology and remit.

On the topics the new content will be covering

Helen is looking at a number of topics to cover in the coming months, largely driven by discussions with law firms in the US as well as feedback from the GC community – these include areas such as legal tech and leadership, although a key priority will be diversity and inclusion (D&I). Given the increasing role that D&I is playing in client purchasing decisions, the directories have been exploring ways to showcase firms with strong D&I initiatives and stories to tell. Given the relatively structured approach to researching the US rankings and editorial for the guide, providing a specific platform to showcase D&I and other developing areas of legal business will give the editorial team space to do deep dives into these areas.

The work being done to showcase the US legal market’s approach to D&I will form part of a broader approach to D&I across the jurisdictions covered by The Legal 500.

On US law firms’ response to the new initiatives

While US law firms have primarily engaged with The Legal 500 through the guide, the response to the new editorial initiatives has been positive. The proliferation of “pay-to-play” operators has made the US legal market decidedly wary of new products from new market entrants, so an established player like The Legal 500 seeking to drive engagement through free content is a welcome breath of fresh air.

Helen emphasised the importance of dialogue with US law firms and the GC community, and encourages firms to get in touch to discuss how they can take part in these new editorial initiatives.

On the upcoming US research

In addition to the new editorial content, we also discussed plans for the rankings and accompanying editorial. If you’ve pored over the recently released submission guidelines, you’ll see that The Legal 500 will not be introducing any new practice areas. However the team has introduced practice area definitions this year, the first time The Legal 500 has done so for any of its guides.

These definitions (which are available to review in the “Practice Areas” section on The Legal 500’s US submissions page) will provide valuable guidance to firms submitting this year (if you’re weighing the pros and cons of submitting this year, this article might help), Ian was keen to stress that these guidelines are open to change, and encouraged firms to get in touch with any feedback on how these definitions could be updated.

We also discussed planned changes to the format of the guide’s editorial coverage. Editorial paragraphs will have separate sections focusing on the practice, key clients, work and individuals – long-time devotees of The Legal 500 may recall the first US guides adopted a similar structure. The new format will enable the editorial team to utilise more of the information provided by firms in their submissions.

On Ian and Helen’s US travel plans

As part of their ongoing engagement with the US legal market, Ian and Helen will be travelling extensively as part of their respective roles. Having recently returned from trips to New York and Washington DC, Ian will be jetting off to visit firms in San Francisco, and also plans to travel to Chicago and Texas in the coming months. Helen will be visiting New York in September. If you are interested in meeting them while they’re doing the rounds, do get in touch with them to set up a meeting. Here are their contact details:

Ian Deering – E-mail: ian.deering@legal500.com Tel: +44 (0)207 031 0014

Helen Donegan – E-mail: Helen.Donegan@legal500.com Tel: +44 (0)20 7070 0403.

If you have any questions about the upcoming US research and the new editorial initiatives discussed here, Helen and Ian would be delighted to hear from you.

My name is Alex Boyes and I am one of the directors at SavageNash Legal Communications. I’m a former editor at The Legal 500 and also worked at a large international law firm. Together, SavageNash Legal Communications has over 40 years’ directories-related experience, from both sides of the directories process. If you’d like more guidance on making submissions to Chambers or The Legal 500 in the next cycle, please do get in touch via our website or on LinkedIn.

To Submit Or Not To Submit: When is the right time to push for a ranking?

As a certain Danish prince knows all too well, indecision can be a killer. You may feel your practice has all the ingredients for a ranking, but there might be a nagging doubt keeping you from committing those precious hours to pull together a submission. After all, there’s nothing more frustrating than putting all that time and effort into the directories submission process only to result in no ranking and much soul searching. Helpfully there is some groundwork that can be done before drafting a submission. Below are some tips to consider when mulling over whether to submit.

Reading last year’s rankings

This may seem obvious, but looking at last year’s rankings – not just at which firms/individuals were ranked, but also at what was written about the ranked firms – can be a useful starting point when assessing your practice’s prospects for a ranking. Compare and contrast your practice’s work and team with the ranked firms – does that work match up in terms of scope, scale and complexity? If the answer is yes, then it would most likely be worth submitting.

Do you regularly see ranked firms on the other side of matters? Not only is that a good indication that you should be submitting for this area, researchers will also take this into account, so make sure you’re highlighting the point in your submissions.

The definition conundrum

Figuring out what work does and doesn’t fall within the scope of the relevant practice area can be a challenging one, particularly as these can differ in some subtle and not-so-subtle ways between the various directories. Codified definitions are a helpful starting point where available (Chambers and Partners provides practice area definitions on its website here), but those are not always available or as clear as they could be. When in doubt (and where an examination of last year’s rankings as above doesn’t clarify the situation), it’s always worth reaching out to the directory directly. The relevant editor will be able to provide specific advice on what type of work should be covered in a submission and what should be omitted.

Why is it important to lock this down before you start pulling together a submission? On the practice’s side, there’s nothing more frustrating than going through the process of gathering your strongest work highlights only to be told that many of those matters don’t fall within the scope of the relevant practice area. From the perspective of the researcher, having to sift through a submission full of extraneous information can be equally irksome – researchers have to review large volumes of data in pretty tight timeframes, so providing clear, concise and relevant information will be greatly appreciated.

It’s a marathon, not a sprint – the importance of demonstrating track record

The directories place a fairly heavy emphasis on a practice’s track record, particularly when looking at possible new entrants to the rankings. That’s great if you have a well-established practice – highlighting the practice’s past work highlights will help to illustrate that track record – but what if the practice is a nascent one? You have a couple of options: wait until the practice has some time and experience under its belt before submitting, or putting in a submission straight out of the gate. The former might seem more sensible than the latter, however putting in a submission early on into the practice’s lifespan – even if the prospects of a ranking off the back of that submission might be slim – could help to lay a foundation on which to build in subsequent submissions. Researchers will take notice if you can point to past submissions as a demonstration of the practice’s growth trajectory and track record of work, so think of a submission as an investment into a future ranking in that instance.

Learning from past attempts

As strange as it may sound, one of the benefits of submitting and failing to get a ranking is the ability to ask for feedback on how your submission failed to meet the criteria for entry. This will enable you to address those points in future submissions and strengthen the prospects of attaining a ranking. The initial disappointment of failing to achieve a ranking can be mitigated by the knowledge that you have access to data that can help you refine and improve your messaging going forward.

The Legal 500 will provide detailed feedback on request while Chambers and Partners will provide limited feedback, however detailed insight can be purchased through their Chambers Unpublished product which, while expensive, can be a worthwhile investment on a selective basis. If opting to go this route, the best approach would be to target core practice areas.

Although these tips have largely focused on submissions for areas where a practice has previously not been ranked, this also applies for ranked practices that want feedback on how to improve their rankings. In addition to doing the above, reviewing what the directories wrote about your practice can provide some additional insight. Some of the things to look out for include the following: Lack of feedback (indicates that your referees were unresponsive or failed to provide substantive feedback); unimpressive work highlight information (may suggest that more work needs to be done to improve the quality/detail of the work highlights supplied in the submission); a narrow focus on one aspect of the practice (may indicate that more work needs to be done to substantiate your work highlight information with evidence).

There will always be an element of jumping into the unknown when it comes to submitting to the directories for the first time/submitting for a new practice area, but incorporating the tips above will help to manage expectations and provide the best possible case for making a submission.

My name is Alex Boyes and I am one of the directors at SavageNash Legal Communications. I’m a former editor at The Legal 500 and also worked at a large international law firm. Together, SavageNash Legal Communications has over 40 years’ directories-related experience, from both sides of the directories process. If you’d like more guidance on making submissions to Chambers or The Legal 500 in the next cycle, please do get in touch via our website or on LinkedIn.

The Legal 500 US 2019 Launch – Changes to the feedback process and what to do if your firm isn’t ranked

The latest edition of The Legal 500 US is due to launch in May – the 29th, to be precise. For many of you, the release of the 2019 rankings will mark the culmination of an intensive process involving pulling together all the information necessary to make the best possible case for your firm’s ranking, and ensuring you put forward the right referees to maximise the feedback they provide on the relevant practice and its key lawyers. Seeing your firm appropriately ranked can make all the hard work and time invested in the process worthwhile; conversely, the disappointment of failing to achieve a ranking can lead to questions over whether it was all worth the effort.

Many firms will review the rankings, digest the results, and put them to one side until the research cycle rolls back around and the next submission deadlines loom. However, doing so means you are missing out on the possibility of obtaining some useful feedback direct from the editor’s mouth which can often provide some useful insight into which areas should be addressed when pulling together the next submission.

How to ask for feedback on the rankings

So, you’ve decided you want to reach out to The Legal 500 to ask for feedback on your rankings – how do you go about doing this? The Legal 500 has changed the process by which firms request feedback – instead of emailing editorial@legal500.com (which was the previous method), firms must now fill out a form which can be found at http://www.legal500.com/assets/pages/faqs. Clicking on the Rankings tab on the page will bring up a second set of options – clicking the tab titled “We are not happy with our rankings /lack of ranking, and would like information on how the rankings were calculated” will bring up a form to fill out.

Fill out the form and click the Submit Query button. Your query will then be stored in The Legal 500’s database to be addressed by the relevant editor. It’s worth bearing in mind that The Legal 500 receives a large volume of queries immediately following launch of the guide – typically queries are answered in chronological order of receipt, so it’s unlikely that you’ll hear back from the editor immediately. Don’t despair – The Legal 500 does make a point of answering all queries received. Bearing in mind the following tips will help to speed up the process and improve the quality of the feedback you receive.

Optimising your feedback request for maximum impact

As noted above, The Legal 500 receives a large volume of queries from firms. As with the submission process, being as focused as possible and clearly specifying what you are asking for feedback on and why will mean that the editor will be able to quickly ascertain why this request is being made and provide feedback that addresses that specific point. A generic email asking for feedback on all the firm’s rankings/submissions will most likely result in a perfunctory response from the editor. Here are some things to focus on when putting together your query:

1) Focus on specific practice areas– Make sure to request feedback on practice areas where you feel there is a genuine question as to the reason for the ranking/lack of inclusion. Look at the accompanying editorial for the relevant section and consider the following:

  • How does your work stack up to the work described by ranked firms? If you are working on the same matters as those listed in the editorials of firms in Tier 1, but you are in a lower Tier/haven’t been ranked, then it’s worth querying the result and asking for feedback on where your submission fell down compared to those firms.
  • Are there any quotes cited in your editorial? If the answer is no, then it’s likely that the researchers failed to receive feedback from your referees. Although referee feedback is secondary to the work evidence and track record in The Legal 500’s ranking methodology, referee feedback can tip the balance in making the case for a firm’s promotion or not, particularly where the work evidence and track records of firms are comparable.
  • How does the size of your team compare to that of ranked firms? While this is a secondary factor, this may be taken into consideration when a researcher is considering including a firm for the first time. The editorial can often provide insight into the team size of ranked firms.

2) Provide fact-based evidence to support your query– If you feel that the firm’s submission provided a strong argument for a new ranking/promotion in the rankings, then providing a fact-based analysis of the areas in the submission that support that assertion will enable the editor to review those facts and respond accordingly. Be as constructive as possible when making your case – assertions that cannot be backed up by evidence will make the case less compelling in the editor’s eyes.

3) Ask for feedback on how the firm can improve their participation in the research process– The editor will be able to provide feedback on the referee feedback response rate, as well as raise any issues as to gaps in information that could be addressed in subsequent research cycles either by honing the messaging in your submission or by ensuring you have an interview with the researcher.

Best of luck to all of you, and remember – make sure to reach out to The Legal 500 post launch to make sure you’re getting the most out of the process.

My name is Alex Boyes and I am one of the directors at SavageNash Legal Communications. I’m a former editor at The Legal 500 and also worked at a large international law firm. Together, SavageNash Legal Communications has over 30 years’ directories-related experience, from both sides of the directories process. If you’d like more guidance on making submissions to Chambers or The Legal 500 in the next cycle, please do get in touch via our website.

The Legal 500’s Conversion Tool – What You Need To Know

The Legal 500 has relaunched its ConvertNow service, which was originally launched in 2018 with the aim of streamlining the submission process by enabling law firms to transfer data from a Chambers and Partners submission template into The Legal 500′s submission template. According to David Burgess, Publishing Director for The Legal 500 Series, the tool has been updated to take into account feedback in relation to the previous iteration of the tool, addressing the issues that arose for some firms when using the tool and taking into account revisions made to The Legal 500‘s submission template. Here is what we learnt from The Legal 500‘s announcement concerning ConvertNow 2.0:

ConvertNow 2.0 will transfer the bulk of data from a Chambers submission template into The Legal 500 template 

While there are some key pieces of content that is asked for in the Chambers template which The Legal 500 does not ask for (and vice versa), both templates request the same or similar information concerning the team, individuals and work highlights. According to The Legal 500‘s beta testing results, ConvertNow 2.0 will transfer 80-90% of that common information across from the Chambers template. This should result in less BD/marketing resource spent copying and pasting information between templates, meaning more time to fine-tune key messaging.

ConvertNow 2.0 will not transfer all information from a Chambers submission template 

The conversion tool will not transfer information regarding ranked or unranked lawyers across to The Legal 500‘s submission template. Both Chambers and The Legal 500 ask for information regarding lawyers that firms consider eligible for an individual ranking. The parameters of how each directory structures those rankings are quite different: Chambers features tiered rankings for lawyers, as well as rankings for up-and-coming individuals and star associates, whereas The Legal 500 breaks down its individual rankings into Leading, Next Generation and Rising Stars categories. This will mean that information regarding leading lawyers will have to be manually transferred to the relevant template.

The submission will require amendments to optimise information for Legal 500 ranking purposes 

While the tool will transfer information across, that information will still have to be amended and updated so that it covers The Legal 500‘s research requirements. This means ensuring that the information in the submission is tailored, any gaps in information are identified and addressed, and that the document is formatted to conform to the directory’s terminology. The Legal 500 produces a set of guidelines to assist firms with putting together a submission, which can be found at their website.

ConvertNow 2.0 will transfer information from The Legal 500‘s submission template to a Chambers template 

According to The Legal 500, the transfer system should work both ways, enabling firms to move information across from either directories template with minimal hassle.

Things to look out for 

Law firms looking to make use of the ConvertNow tool should beware of formatting issues which could create issues with the transfer process. The Legal 500 has identified problems with images or attachments, which will not transfer across and could hamper the conversion process. In addition, embedded hyperlinks will not transfer across. While this is a revised version of the software, you may still encounter issues with the process, so save early and save often.

Who is eligible to use ConvertNow 2.0?

The Legal 500 has made the ConvertNow tool available to law firms that have taken out a commercial profile with the company. For those firms that have a commercial profile, use of the tool will be limited to the jurisdiction for which the law firm has a profile, meaning it won’t be transferrable across all jurisdictions unless the firm’s profile covers all jurisdictions.

My name is Alex Boyes and I am one of the directors at SavageNash Legal Communications. I’m a former editor at The Legal 500 and also worked at a large international law firm. Together, SavageNash Legal Communications has over 30 years’ directories-related experience, from both sides of the directories process. If you’d like more guidance on making submissions to Chambers or The Legal 500 in the next cycle, please do get in touch via our website.